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Terms & Conditions

CURRENT PROMOTIONS

Bundamba Gym Challenge:

1. Monthly Challenge:

 -Must check in at kiosk. 

- One winner for land based classes

- One winner for aqua based classes

- If there is a tie between attendances then those members will go into a hat and a winner will be drawn.

2. Weekly Challenge:

- Must show proof of calories burned during a session by taking a photo and/ or showing it to the gym staff for verification.

- One Reward given for three membership categories: men, women and over 50's.

- Must be verified by a gym instructor.​

General challenge conditions across entry:

1. Winners will be announced at the end of the week/ fortnight/ month.

2. Participants can view their progress on our whiteboard in the gym.

3. Members cannot win twice in a row, or win more than one of the three current challenges.

 Direct Debit Request Service Agreement

Direct Debit Service Agreement

  1. Just Sports’ N’ Fitness will debit the account No# or Credit Card nominated.

  2. If you want to make changes to the drawing arrangements, please contact Just Sports N’ Fitness for:

  • Change of Details

  • Stopping an individual debit-must be processed at the facility &

            Witnessed by a staff member, (No emails or phone calls will be processed.)Direct Debit membership is offered on two options:

  • “No contract membership”, 1 minimum payment required.

  • “Contracted membership” option is for a minimum 12 month period (52 weekly payments), after which your debit will continue until you cancel.

  1. Cancellation of “No contract” option requires 7 days notice for weekly payment option, 14 days for fortnightly payment option, 30 days notice for monthly payment option.

  2. Cancellation of “Contracted Membership” requires pay out of the remainder amount owed to Just Sports N Fitness.

  3. All Direct debit types require notice in writing. This can be done at one of our centres or emailed to you after contacting one of our centres. If emailed to you, your cancellation will be processed once the email has been received by JUST.

  4. All Direct Debit accounts will require a $59 set up admin fee and $40 card fee. Set up admin fee applies for each cancellation and re-sign up of an account.

  5. Your Direct Debit payment will be taken out on a weekly/fortnightly/monthly basis, on a day designated by you in your agreement. Public Holidays can cause delays.

  6. There is a 48 hour cooling off period from the time of signing.

  7. If you wish to terminate within the 48 hour Cooling Off Period, all moneys paid will be refunded except for set up admin fee and card fee.

  8. Debit fees will be absorbed by the users, including one off debit administration fee (where applicable). Transaction fees applicable.

  9. All personal customer information held by us will be kept confidential except that information provided to our financial institution to initiate the drawing to your nominated account.

  10. It is your responsibility to ensure that your nominated account can accept direct debits and that you advise us if the nominated account is closed or changed. You also need to ensure that on the due date, clear funds are available in your nominated account. Any failed payments, dishonours or re-drawing of fees will result in the fees being added to your following direct debit.

  11. Direct all enquiries to us, rather than your financial institution and these should be made at least 4 working days prior to the next scheduled drawing date. All communication addressed to us should include your membership card number or account number.

  12. If you believe that a drawing has been initiated incorrectly, we encourage you to take the matter up directly with us by contacting us on (07) 32822801 during business hours.

  13. It is your responsibility to ensure that your nominated account can accept direct debits and that you advise us if the nominated account is closed or changed. You also need to ensure that on the due date, clear funds are available in your nominated account. Any failed payments, dishonours or re-drawing of fees will result in the fees being added to your following direct debit.

  14. Direct all enquiries to us, rather than your financial institution and these should be made at least 4 working days prior to the next scheduled drawing date. All communication addressed to us should include your membership card number or account number.

  15. If you believe that a drawing has been initiated incorrectly, we encourage you to take the matter up directly with us by contacting us on (07) 32822801 during business hours.

  16. If you do not receive a satisfactory response from us to your dispute, contact your financial institution who will respond to you with an answer to your claim.

    • Within 7 business days (for claims lodged within 12 months of the disputed drawing)

    • Within 30 business days (for claims lodged more than 12 months after the disputed drawing)

  17. You will receive a refund of the drawing amount if we cannot substantiate the reason for the drawing.
    Membership on Hold Periods:
    Direct Debit: You may Freeze your membership for a maximum of 4 weeks per year 

  • Paid in Full: 12 Months:  4 weeks 

  •                     6 Months:  2 weeks 
    18. You are required to sign for Freeze (Hold or Suspension) for membership at the Health Club witnessed by a staff member. Additional on hold time can be requested in the case of extenuating medical circumstances. A medical certificate must be provided.

Paid in Full Memberships

19. All paid in full memberships are non-refundable unless you are permanently or physically incapacitated. (A pro rata fee will apply for the no# of days you have been a member & a medical certificate will need to be provided.)

20. 1, 3, 6, month memberships can be upgraded to 12 months within 1st 30 days by paying the balance.

All Membership Categories:

21. Patrons may be required to provide a medical clearance from their GP prior to starting an exercise program. Members are responsible for informing the club of any medical conditions or injuries that may affect their ability to perform an exercise programme.

22. All members must have appropriate footwear, towel, clothing and personal hygiene when attending. Offensive behaviour will not be tolerated.

23. Group fitness classes & instructors are subject to change without notice.

24. Standard replacement member card $5.00, 24 access tags $40

Acknowledgement

    I/We have read the Service Agreement, Terms Conditions & Direct Debit Request and agree to it.

    I/We authorise the Financial Institution to release information to Just Sports n' Fitness to vary my/our account details.

    I/We authorise the direct debit arrangement to remain in accordance with the Schedule Overleaf and in compliance                      with the Service Agreement for the Direct Debit Request.

Class Timetable T&C's

*IHF Aqua is a paid class put on by Ipswich Hospital Foundation. Cost of $7 and must be paid via their website.

Previous Promotion T&C's

Valentines Bring A Friend for Free:

1) Must be over 18 years old   

2) During staffed hours only  

3) Limit one person per day  

4) Must be accompanied by a current member  

5) Visit two hours max 

6) New or returning members ONLY 

7) Must fill out the corresponding form 

Free Bub Buddies All Of February:

1) Bookings essential. Please call or email the facility to secure your spot. 

2) Four months to Two and a half years old

3) Limited places available 

4) Parent or guardian must be in the water with child 

5) One bub per adult per lesson

6) Swim nappy required (also available at reception for purchase)

7) Please call us if you have twins so we can accommodate  both bubs

Bundamba Gym Challenge:

1. Month Challenge: Must check in at kiosk and on Facebook.

2. Fortnight and Weekly Challenge: Must show proof of distance rowed and/or calories burned during a session by taking a photo and/ or showing it to the gym staff for verification.

General challenge conditions across entry:

1. Winners will be announced at the end of the week/ fortnight/ month.

2. Participants can view their progress on our whiteboard in the gym.

3. Members cannot win twice in a row, or win more than one of the three current challenges.

4. Must be verified by a gym instructor.

5. One Reward given for three membership categories: men, women and over 50's.

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